Inbound Call Analysis: 13 Metrics to Track in 2025
Every inbound call reveals something about how your call center operations function. It shows what customers need, how agents respond, […]
Every inbound call reveals something about how your call center operations function. It shows what customers need, how agents respond, […]
Getting someone to click on an ad is one thing. Getting them to call your business, ready to make a
When someone clicks on your ad and picks up the phone, can you tell where that call came from? Most
Your Google Business Profile (formerly Google My Business) is often the first place people find your business and make a
Your website might be getting traffic, but how many of those visits lead to phone calls? And how do you
When it comes to call tracking, some software plans start as low as $40 per month. But that number rarely
Most dental practices rely on phone calls to keep their schedules booked. New patients reach out to ask questions, and
You’ve got leads calling, campaigns running, and a marketing budget that needs to show a return. What you don’t have
If you’re running paid ads, local search engine optimization (SEO), or direct mail campaigns, chances are your phone is ringing.
How to Get More Leads with Call Tracking for Small Businesses Have you ever run a marketing campaign, seen your